Law & Option (DRS) ("the firm", "we", "us") respects your privacy. This notice explains what personal data we collect through this website, why we collect it, and the rights you have under the Digital Personal Data Protection Act, 2023 ("DPDP Act").
1. Who we are
For the purposes of the DPDP Act, Law & Option (DRS), 511, Option Primo, Road No. 21, MIDC, Andheri East, Mumbai 400093, is the Data Fiduciary for personal data collected through this website.
2. Personal data we collect
- Enquiry details: your name, phone number, email address, city, area of law and the description you provide when you submit an enquiry form.
- Communications: information you share when you email, call or message us on WhatsApp.
- Technical data: limited information such as browser type and pages visited, which may be processed by our hosting provider and the third-party services described in our Cookie Policy.
We ask that you do not send sensitive information, such as details of criminal allegations, health or financial account information, through the website.
3. Why we use your data
We process personal data on the basis of your consent, given when you tick the consent box on our enquiry forms, or for legitimate uses permitted under the DPDP Act. We use it to:
- respond to your enquiry and direct it to the appropriate member of the firm;
- check for conflicts of interest before agreeing to act;
- communicate with you about your enquiry; and
- comply with our legal and professional obligations.
We do not sell your personal data, and we do not use it for marketing.
4. Sharing
We share personal data only with members and staff of the firm who need it, with service providers who help us operate the website and our communications (such as hosting and email providers) under appropriate safeguards, and where required by law or by a court, tribunal or authority.
5. Retention
We keep enquiry data only for as long as necessary for the purposes above. If we do not go on to act for you, we delete enquiry data within [period, e.g. 12 months] unless we are required to keep it longer by law. If we do act for you, records are kept in accordance with our professional obligations.
6. Security
We take reasonable security safeguards to protect personal data against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, which is another reason not to send confidential information through the website.
7. Your rights
Subject to the DPDP Act, you have the right to:
- obtain a summary of the personal data we hold about you and how it is processed;
- request correction, completion, updating or erasure of your personal data;
- withdraw your consent at any time, which will not affect processing already carried out;
- have your grievances redressed; and
- nominate another person to exercise your rights in the event of death or incapacity.
To exercise these rights, write to us at lawandoptiondrs@gmail.com or contact our Grievance Officer. If you are not satisfied with our response, you may approach the Data Protection Board of India.
8. Children
This website is not directed at children. If you are under 18, please ask a parent or lawful guardian to contact us on your behalf.
9. Changes
We may update this notice from time to time. The date at the top shows when it was last revised.